HCP

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Actor portrayal
Shot of a mature man carrying a surfboard at the beach
Shot of a mature man carrying a surfboard at the beach

Dedicated Care Coordinators can help verify patient insurance benefits, including deductibles and copayments, and uncover possible coverage restrictions.

Our team can initiate prior authorization, educate you on any insurance requirements and provide resources for writing prior authorization letters. Once you submit, we’ll follow up on prior authorization status.

If an appeal is needed, our team will help you create custom appeal letters, gather documents and better understand how to move forward. Once you submit, we’ll check with the insurer on its status.

These downloadable resources give your practice comprehensive guidance and the forms you’ll need to expedite the reimbursement process.

Frequently asked questions

Patients prescribed a procedure consistent with approved usage of our diagnostic imaging agent are eligible to enroll. Caregivers to people with a diagnosis consistent with approved use are also welcome to enroll.

Ensure all enrollment form fields have been filled out by both you and your patient and submit the completed form via email or by faxing it to 844-339-8515.

Your patient’s Care Coordinator will reach out to both you and your patient to notify you that enrollment is complete and provide the necessary next steps.

When filling out the enrollment form, indicate your preferred communication methods in the appropriate form fields. You can update your communication preferences at any time.

The Patient Access Leader will be your point of contact for any questions or assistance with your patient’s care. The Care Coordinator will be an ongoing, designated point of contact for your patient, there to assist through every step leading up to and after their scan.

Lantheus Link can help your patient understand their insurance coverage and anticipated out-of-pocket expenses, as well as provide information on financial assistance organizations that may be able to help make their procedure more affordable.

Your patient’s Care Coordinator will conduct a benefits investigation to verify their insurance benefits, deductibles and copayments as well as any coverage restrictions. They will go over these findings during your patient’s onboarding call.

Reach out to your patient’s Care Coordinator immediately with the new insurance information so they can begin a benefits investigation into their new coverage.

Yes.

As part of our benefits investigation, we will determine whether your patient has transportation coverage through insurance. We can also provide information on other external transportation assistance options for getting them to and from their appointment.

You can use our scan facility locator to find an imaging site in your patient’s area and work with your patient’s Care Coordinator directly to determine if it is in their network.

Once a scan has been scheduled, your patient’s Care Coordinator will offer the option to sign up for scan reminders.

Your patient should call their imaging site or Care Coordinator to walk them through the necessary steps for rescheduling.

If you or your patients have any questions, you can contact our team Monday through Friday, 8:00 am to 8:00 pm ET, at 844-339-8514 or support@lantheuslink.com.

Complete the enrollment form with your patients and submit the form via fax at 844-339-8515 or email at support@lantheuslink.com.